Urgent Problems and Out of Hours

Life Threatening Emergencies

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.


For any injury that might need stitching, glue or involves a broken bone, the surgery provides a minor injury clinic between 8am to 6pm Monday to Friday, please telephone 01283 511 387 or 01283 563561 for advice before attending.

Outside of these times, please call NHS 111 for assistance.

Urgent Problems

If you have an urgent medical problem, you can:

  • Telephone the Surgery
    Telephone Carlton Street Surgery on 01283 511 387 or 01283 563561 and King Street Surgery on 01283 741 177 during our surgery opening times.

    The receptionist will put you in touch with the doctor on call, who carries a mobile phone. Have your details ready and pen and paper at hand.
  • Contact NHS 111
    Telephone NHS 111 or go online by visiting 111.nhs.uk.
    Available 24 hours a day, every day of the year. The online service is for people aged 5 years and over only.

NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

Get help online or on the telephone:

To get help from NHS 111, you can:

  • go to 111.nhs.uk (for people aged 5 years and over only)
  • call 111
  • NHS 111 is available 24 hours a day, 7 days a week.

In life-threatening emergencies such as chest pain and severe shortness of breath you should call 999.