Carlton Street, Burton-on-Trent, Staffordshire, DE13 0TE
King Street, Burton-on-Trent, Staffordshire DE14 3AG

Carlton Street: 01283 511 387
King Street: 01283 741 177

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Online Appointments, Prescriptions and more


We use a secure website called Systmonline which provides:

  • Appointment booking
  • Repeat Prescriptions
  • Change of address / telephone number
  • Access parts of your GP medical record

Sign into systmonline here.
However you will need to register for the systmonline service before you can use it.

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Mobile App

The SystmOnline app is available for Apple and Android devices. It can be downloaded free of charge from the relevant app store.
The app allows patients to manage any aspect of their healthcare all from one place.

Note: In order to use this app, you must have already registered, see how to register for Systmonline.

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How to Register for Systmonline

In order to register for the online services please complete the applicable registration form.

Adults and children over the age of 12 must complete their own application form. Children under the age of 12 can be registered by a parent/guardian on the 'Proxy' form.

You can also chose to give access to someone else, a 'Proxy', such as a carer or relative who assists you in day to day life, but please read the information leaflet carefully before granting access to someone else to your medical record.

All persons wishing to apply for online services must provide two forms of Identification on application.


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Accessing Parts of your GP Medical Record

You can now access parts of your detailed coded record (DCR) held in your own record, this includes:

  • BPs
  • call recalls
  • care plans
  • diagnoses
  • medications including repeat medications
  • drug sensitivities
  • pathology reports
  • problems headers
  • referrals in/out
  • vaccinations

Any patients wanting access to their detailed coded record (DCR) must apply through SystmOnline after the initial application (see above). This will require further identification and is subject to authorisation. All applications will be considered within the practice and granted if deemed appropriate within 21 days (this is a guide only as in some circumstances this may take longer).