Carlton Street Surgery 01283 511 387 King Street Surgery 01283 741 177 Out of Hours NHS 111

Online Appointments, Prescriptions and more


We use a secure website called Systmonline which provides:

  • Appointment booking
  • Repeat Prescriptions
  • Change of address or telephone number
  • Access parts of your GP medical record

Sign into systmonline.
However you will need to register for the systmonline service before you can use it.

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The NHS App is the simple and secure way to access a range of NHS services (including services provided by Systmonline) on your smartphone or tablet.

Find out more about the NHS App.

Note: You will need to register for Systmonline before you can use the NHS App to access Systmonline services.

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How to Register for Systmonline

In order to register for the online services please complete the applicable registration form.

Adults and children over the age of 12 years must complete their own application form. Children under the age of 12 years can be registered by a parent or guardian on the 'Proxy' form.

You can also chose to give access to someone else, a 'Proxy', such as a carer or relative who assists you in day to day life, but please read the information leaflet carefully before granting access to someone else to your medical record.

All persons wishing to apply for online services must provide two forms of Identification on application.


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Accessing Parts of your GP Medical Record

You can now access parts of your detailed coded record (DCR) held in your own record, this includes:

  • Blood Pressures
  • call recalls
  • care plans
  • diagnoses
  • medications including repeat medications
  • drug sensitivities
  • pathology reports
  • problems headers
  • referrals in or out
  • vaccinations

Any patients wanting access to their detailed coded record (DCR) must apply through SystmOnline after the initial application (see How to Register for Systmonline above). This will require further identification and is subject to authorisation. All applications will be considered within the practice and granted if deemed appropriate within 21 days (this is a guide only as in some circumstances this may take longer).